Contact us

Questions about an order, delivery, or a product? Contact our customer care team and include your order number whenever available.

Email: service@firesiy.com
Service hours: We accept messages 24/7 and respond as soon as possible.

Business Information

Firesiy is operated by SEALANDAIR GLOBAL TRADING LIMITED.

Registered business address:
UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG

Email: service@firesiy.com

U.S. Return Warehouse

Authorized returns only. Please obtain written return authorization from Firesiy before sending any item to this address.

Recipient: Cindy (ZZPTY)
Warehouse operator: OJ
Dock: DOCK 58
Return warehouse address:
50 Emjay Blvd, DOCK 58
Brentwood, NY 11717
United States

Receiving hours: Monday–Friday, 9:00 AM–4:00 PM U.S. local time.